The WWPNA Member Manager is responsible for making sure that site users have the proper permissions and can also reset passwords in case the self service password reset function does not work for someone.

Updating a user to Resident Member Privileges

1. Log in to the site
2. Navigate the menu to Administer and then to the "Users" section.
3. That page gives an overview of all site users and their permissions. At this point the member manager can search for a username to edit.
4. After finding the user they need to edit and clicking the "edit" link on the right side of the user listing
5. The WWPNA Member Manager is then presented an account editor screen and can check the box next to each of the site roles that a user might have. The Member Manager should use this form to check to box next to "Resident Member" to account for a neighborhood resident who has recently paid their dues. The Member Manager can also un-check the "Resident Member" box if a user's membership in WWPNA has lapsed.
6. Once any role changes are made, clicking the submit button will make the changes effective

Resetting Passwords

On the rare occassion that a user cannot reset their own password, the Member Manager can reset a user's password. By following the same instructions above to get to the account editor screen, the Member Manager can then enter in a new password for a user and hit submit. The user will not receive any notice of this change and the member manager will have to send an email to the user.